Degoo Help Center

Uploads do not finish when Degoo is in the background

Last Updated: Jul 06, 2018 06:31PM CEST
Most phones with automatic battery conservation will force-stop or put Degoo to sleep. Here are instructions to disable this feature on different phones.
  • Huawei -Instructions here.
  • Sony - Battery icon > Power Management > STAMINA mode > Apps active in standby > Add Degoo
  • Asus - Check Degoo in the Auto-start Manager.
  • Redmi - Go to Security > Permissions > Autostart > Enable Degoo
  • Oppo - Go to Settings > "Security settings" > "Data saving" > Enable Degoo
  • Samsung - Disable battery usage optimizations. Instructions here.
  • OnePlus - Go to Settings > Battery > Battery Optimization > Degoo > Don't Optimize
  • Xioami - Go to Security > Permissions > Autostart > Enable Degoo
  • New Xiaomi - Instructions here.
Aside from usual battery-saving features, Xiaomi phones also automatically disable mobile data access for background apps. Unfortunately, there is currently no work around for this feature.
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