Degoo Help Center

How to recover your files (Android)

Last Updated: Jul 08, 2017 05:13PM CEST
​This recovery guide describes step-by-step instructions for the Android client. For Windows and Mac users, please see this article.
  1. Tap the menu button.
  2. Select My files.
  3. If you have more than one device linked to your account, you will be shown the device selection screen. Tap the device that has the files you want to download.
  4. Tap the proper category and navigate to the folder you want to download.
  5. Tap the three vertical dots across the file or folder you want to download.
  6. Select "Start recovery" from the menu.
  7. You can change the download directory by tapping the Change download location link. Tap the Start download button to proceed.
  8. Degoo will continue download your files even if you run another app. You can check the status screen to see how your download is progressing.
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