Degoo Help Center

Quick start guide

Last Updated: Aug 23, 2017 04:32AM CEST

Install Degoo

Windows/Mac

You can visit the download page for the latest desktop installer.

Android

Degoo for Android is available at Google Play.

Choose the folders you want to back up

Windows/Mac

Go to the Backup tab and click Add folder to backup....
(M
ore information here)

Android

Just tap the menu button, then Choose what to backup.
(More information here)

Recover the files you backed up

If you lose the local copy of your files, or if you want do download your files to a different device, just follow these steps.

Windows/Mac

Go to the Recovery tab and click Start new recovery....
(
More information here)

Android

Tap the menu button, then My files.
(
More information here)

Automatic backups and deleted files

Every 24 hours, Degoo runs an automatic backup that scans the folders you backed up for files that have been newly crated, modified, or deleted. New and modified files will be uploaded to your backup and deleted files will be moved to Degoo's recycle bin, which is labeled "Deleted files". Files in the recycle bin will be available for download for 14 days so you can recover them in case they were deleted by mistake.

Important reminders

With a free account, you will always have 100 GB of free space as long as you allow the Degoo client to run in the background and get and internet connection at least once every 50 days. It's also worth noting that Degoo does not yet feature a web browser. All backup and download operations are done using the Degoo client.

You can visit the Degoo support portal for more helpful articles. If you have any questions, just send us an email. We would love to help!
support@degoo.com
http://assets0.desk.com/
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